Akbar Tanjung, & Muhamad David Handoko Rivolsyah. (2024). THE INFLUENCE OF DIGITALIZATION OF BANKING SERVICES ON OPERATIONAL EFFICIENCY AND CUSTOMER SATISFACTION IN INDONESIA. Jurnal Intelek Insan Cendikia, 1(5), 1661-1666. https://jicnusantara.com/index.php/jiic/article/view/724