PENGARUH PELAYANAN PRIMA TERHADAP KEPUASAN NASABAH DI BANK BNI CABANG USU PINTU 4. Jurnal Intelek Insan Cendikia, [S. l.], v. 2, n. 5, p. 9798–9803, 2025. Disponível em: https://jicnusantara.com/index.php/jiic/article/view/3521. Acesso em: 14 aug. 2026.