Riska Wulandari, and Windi Dwi Irfani. “PENGARUH PELAYANAN PRIMA TERHADAP KEPUASAN NASABAH DI BANK BNI CABANG USU PINTU 4”. Jurnal Intelek Insan Cendikia, vol. 2, no. 5, May 2025, pp. 9798-03, https://jicnusantara.com/index.php/jiic/article/view/3521.