“PENGARUH PELAYANAN PRIMA TERHADAP KEPUASAN NASABAH DI BANK BNI CABANG USU PINTU 4”. Jurnal Intelek Insan Cendikia 2, no. 5 (May 23, 2025): 9798–9803. Accessed August 14, 2026. https://jicnusantara.com/index.php/jiic/article/view/3521.