“PENGARUH KUALITAS PELAYANAN, KETEPATAN WAKTU DAN KEPERCAYAAN TERHADAP KEPUASAN PELANGGAN PADA PENGIRIMAN SHOPPE EXPRESS (SPX) DI PLATFORME-COMMERCE SHOPPE”, JIIC, vol. 2, no. 7, pp. 13281–13287, Jul. 2025, Accessed: Jul. 09, 2026. [Online]. Available: https://jicnusantara.com/index.php/jiic/article/view/4320